• Customer care and billing systems integration
Our consultants and developers have a strong expertise in integrating billing systems into IT infrastructure of network operators. We help our clients to get most of their billing infrastructure and launch new products with minimum impacts.
As integrator, we have been providing the following:

  • Integration of new billing solutions (Geneva, Spectrum 2000, …);
  • New product launch -impact analysis on the mediation, rating engines, billing engines, formatted documents…;
  • Requirements specifications;
  • Functional specifications;
  • Detailed Design of interfacing solutions;
  • Development of interfaces;
  • Leadership in conducting new implementation projects;
  • Quality insurance management;
  • System testing methodology;
  • Set up of and administration of environments;
  • Training users with new applications;
  • Documentation;
  • Implement bespoke requirements (hierarchical billing, volume discount, marginal discount, non marginal discounts, …etc);
• Voice Over IP platforms
No telco operator can ignore today this IP based technology that dramatically reduces costs of operations / equipment. Since 2002, we have helped entrepreneurs as well as carriers migrate, develop and support voice over IP platforms.
As a carrier, our company can do the following:

  • Requirement specifications (carrier / specific performance requirements);
  • Build Voice Over IP network from ground up;
  • Plan migration from TDM network structure to a voip network structure;
  • Integrate a Voice over IP platform and build technical procedures;
  • Develop customised applications to monitor carrier’s traffic;
  • Technical support;
  • Documentation and training services;
• Incentive Management Systems
Incentive management Systems, sometimes also known as Commissions systems are used by companies to motivate their direct, indirect sales forces. These systems are of capital importance for companies as their sales rely on the sales channels. Our consultants can offer functional / Technical consultancy services on Incentive Management Systems. Please contact our sales representative to express your needs.
• Software development
Besides the wealth of functional expertise, we can offer software development services at all phases of an IT project. Our development can work on a daily rate or fixed price rate. Please contact our sales representatives to express your needs.
• Technical support
You may wish to outsource your technical support services to a third party. This will allow you to concentrate on your core business while you entrust the support on the hands of experts.